Glass Pickup

Arrange glass and handrail pickup through Spigot Factory at one of the eight collection locations below. Collection is subject to order confirmation and local product availability.

After your order is confirmed, we will email you the full pickup address and your dedicated pickup order number. Please wait for confirmation that your order is ready before travelling.

Glass and handrail pickup locations

Area Suburb State Postcode
Ipswich Bundamba QLD 4304
Brisbane Virginia QLD 4014
Gold Coast Helensvale QLD 4212
Newcastle Cardiff NSW 2285
Melbourne South East Dandenong South VIC 3175
Melbourne North West Derrimut VIC 3026
Adelaide Kilburn SA 5084
Perth Jandakot WA 6164

How glass and handrail pickup works

  1. Choose your preferred location. For glass or handrail pickup, add your items to the cart, choose one of the eight depots in the pickup preference section and save your details before checkout. Your selection is recorded in your order notes. For home delivery, leave the depot unselected.
  2. Place and pay for your order with Spigot Factory. Glass panels, handrails and hardware can be purchased together in one order.
  3. Wait for your collection email. After confirming your order and availability, we will send the full pickup address, your dedicated pickup order number and collection instructions.
  4. Collect once your order is ready. On arrival, go to reception first and quote the dedicated pickup order number from your email. Your Spigot Factory order number may be different.
  5. Bring suitable transport. Make sure your vehicle and equipment are suitable for safely carrying the size and weight of the glass ordered.

Buying glass, handrails and hardware together

Glass and handrails may need to be collected separately from hardware. Glass and handrail collection is arranged at your confirmed collection point. Hardware pickup is available only at Wheelers Hill, Melbourne, VIC 3150. We will confirm the relevant collection details by email.

Hardware is not available for pickup at the eight glass and handrail collection points. Contact us before travelling if you need help coordinating a mixed order.

Questions about glass pool fencing, glass balustrade panels or pickup? Contact Spigot Factory or email info@spigotfactory.com.au.